Road side assistance

Volkswagen India Assistance.Volkswagen India Assistance.

Assistance is never out of bounds.

Volkswagen India Assistance. 24 x 7. Anytime. Anywhere.

Call 1800 102 0909, 1800 209 0909.

Volkswagen India Assistance offers immediate assistance anytime, anywhere, free of cost*, for your car and you. With services that include a replacement car for up to 48 hours or even transportation of luggage, you can avail of best-in-class facilities through a network of service providers across India.


  • 24 x 7, 365 days of service, free of cost*
  • Available across 95% of Indian territory
  • Best-in-class assistance services across India
  • 2 dedicated toll-free numbers (also accessible from cell phones)
  • Immediate attention to customer
  • Coverage of transportation risks
  • Multilingual services
  • Available right from “date of purchase” during warranty period of the car at free of cost*
  • Can be renewed at nominal cost

Passenger Services:

  • Travel and accommodation due to immobilization
  • Replacement car for up to 48 hours (Car rental included)
  • Companions travel assistance
  • Transportation of luggage and personal effects
  • Transmission of urgent messages
  • Transportation to habitual residence in emergencies (fire, theft, etc.)

Car Services:

  • Transportation of vehicle towards nearest Volkswagen dealership
  • On-site minor repairs, if possible
  • Dispatch of spare keys in case of loss
  • Flat wheel replacement with spare wheel
  • Dispatch of fuel (only transportation charges covered)
  • Extraction of vehicle
  • Transportation, storage and safekeeping of vehicle
  • Battery charging/ jump-starting
  • *Conditions apply